Frequently Asked Questions

Of course! If your child starts a class but wants to try something different, you can swap to a different class option using the same plan.

You can manage your plan through your dedicated customer portal, if you wish to increase or reduce the amount of classes per week. Your login details can be found in your welcome email. To cancel your membership, please email us at accounts@movingwaves.org to give us your one month's notice.

Our monthly prices are calculated based on a total of 38 weeks of classes per year, divided in 12 equal payments. As such, our plans aren't designed to get paused and resumed. If you're going away for longer than a month, we can pause your plan with one month's notice and restart it when you're ready to come back. The option to pause your membership doesn't apply to August as our class prices are prorated per 12 calendar months),

No, unfortunately we are no longer able to accept BACs or cash payments. Signing up through our website and setting up your plan as above, is the only payment method we accept.